Answering now · day and night

Feeling sick in Cusco? A doctor comes to your hotel.

Send us a message. We send an English-speaking doctor to you, any hour, and take care of your travel insurance.

Message us on WhatsAppA real person answers, day and night
CuscoCare online · replies in English or Spanish

Hi, we're here to help. Where are you right now?

Tap an answer above, or just write to us

Does this sound like you?

Tap the one closest to how you feel. We'll know what to ask.

How it works

  1. Message us

    Tell us what you feel and where you are. English or Spanish.

  2. We send a doctor

    To your hotel. If you need tests, an ambulance takes you to our partner clinic.

  3. You rest, we handle the rest

    Medical report, receipts and your insurance claim, sorted.

Travelers with backpacks walking up a stone street in Ollantaytambo, past stalls of colorful Andean textiles.
Photo: Nina Pascal / Unsplash

What we can do for you

  • A doctor at your hotel

    For altitude sickness, stomach bugs, fever or pain, without leaving your room.

  • Ambulance pickup

    If it's more serious, an ambulance picks you up and takes you to our partner clinic.

  • Altitude sickness care

    Oxygen, medication and follow-up so you can keep your trip going.

  • Scans and lab tests

    Our partner clinic has a 128-slice CT scanner, X-ray and a full lab.

  • Travel insurance help

    We work with international insurers and give you a digital medical report for your claim.

Worried about the cost?

No surprises on the bill. You know the price before anything starts.

Most travel insurance covers this. Send us your policy and we check it for free. The price depends on your case, and we tell you before you decide.

Check my insurance

Where we go

Wherever your trip takes you in the region.

Questions travelers ask us

Do you speak English?

Yes. Our team speaks English and Spanish, and you'll talk to the same person from start to finish.

Can a doctor come to my hotel?

Yes, in Cusco and across the Sacred Valley. In Aguas Calientes we coordinate the best option for your situation.

Will my travel insurance pay?

Usually, yes. Send us your policy and we check it for you. Many insurers pay the clinic directly.

How fast can a doctor arrive?

It depends on where you are and the time of day. Message us and we'll tell you right away how long it will take.

Is this an emergency service?

We help 24/7 and can arrange an ambulance. If someone's life is in danger, also call 106 (SAMU, Peru's ambulance line) right away.

How much does it cost?

It depends on what you need. Ask us on WhatsApp and we give you a clear price before anything starts.

Ask us something else

Why CuscoCare

In Quechua, Cusco, Qosqo, means the navel of the world. The center. The heart.

We think every traveler who arrives here deserves to be cared for like family. The altitude, the food, the adventure… if something goes wrong, you're not alone. One message, and we take care of the rest.

Save our number before you need it.

Add CuscoCare to your contacts when you arrive. If something happens, you'll know who to call.

Open WhatsApp+51 943 456 743
Feeling unwell?WhatsApp us